Whitfield Troubleshooting
Uh-oh, your Whitfield pellet stove isn’t working—don’t worry, we’re here to help! Start by checking out our troubleshooting guides for common issues with your specific model. Simply click the links below to find solutions tailored to your stove.
Still stuck? No problem! Fill out our Stove Help Form, and our expert support team will get back to you with personalized assistance to get your Whitfield stove up and running again. Your comfort is our priority!
Troubleshooting the Blowers:
Blowers Keep Running When you turn off your Whitfield stove, both blowers should continue operating during the cool-down cycle until the low-limit switch shuts them down. If the blowers don’t stop running, the low-limit switch is likely stuck in the closed position. To diagnose the issue: Bypass the switch or use a multimeter to check for voltage. Inspect the stove’s
Pellets will not ignite:
When working properly, the igniter draws hot air from the convection blower through the igniter housing and over the hot igniter probe to light the pellets. If the igniter probe heats up in the stove but fails to ignite the pellets, air flow in the firebox may be restricted. When pellets do not ignite, make sure that the air inlet
Stove shuts off unexpectedly:
This issue is often caused by problems within the burn chamber, the temperature sensors, or the photoeye. These are the areas that we suggest checking. A dirty burn grate can cause the stove to shut down because it inhibits pellets from burning. Clean the burn grate by using the grate scraper tool to chip away stubborn buildup and remove clinkers.
The stove will not feed pellets:
Several factors can cause the feed system not to start. First, visually check the feed system. Start with the hopper to see if the stove has run out of fuel. Next, thoroughly check the auger for a jam or obstruction which could be preventing the auger from turning. If you see an obstruction you can gently rock the auger motor
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