Blowers keep running: Once the stove is switched off, both blowers should continue to operate until the low limit switch shuts them down in the cool down cycle. If the blowers will not stop running, the low limit switch is…
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When working properly, the igniter draws hot air from the convection blower through the igniter housing and over the hot igniter probe to light the pellets. If the igniter probe heats up in the stove but fails to ignite the…
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This issue is often caused by problems within the burn chamber, the temperature sensors, or the photoeye. These are the areas that we suggest checking. A dirty burn grate can cause the stove to shut down because it inhibits pellets…
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Several factors can cause the feed system not to start. First, visually check the feed system. Start with the hopper to see if the stove has run out of fuel. Next, thoroughly check the auger for a jam or obstruction…
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This is extremely dangerous and we strongly advise not to do this. Your stove should never operate without all necessary components properly installed. Bypassing a switch is for diagnostic purposes only and should never be the solution. For instance, a…
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Remember to ALWAYS unplug the stove and let it cool completely before attempting any maintenance task. The frequency of performing routine maintenance will vary depending on many variables including fuel ash content, stove usage, and installation factors. Periodically (daily –…
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Whitfield stoves are designed to operate on top grade wood pellet fuel. Whitfield does not recommend agricultural pellets like corn. Try switching to higher quality pellets if you are experiencing high ash build up or frequent clinkers in the firebox….
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Some Whitfield models, including the Optima 2, Optima 3, Profile 20, Profile 30 and Traditions, use a light sensor to detect a flame in the burn grate called the photoeye. This sensor in the pellet feed chute controls pellet feed…
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Many Whitfield customers express confusion on how to find their stove model number, especially with the Advantage models. The best way is to refer the stove safety label found inside the hopper lid or sometimes on the back of the…
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